How FLOX Works
Find, Book and Manage Logistics on One Platform
FLOX is a marketplace and orchestration platform for multi-party logistics. Find warehousing, transport and fulfilment providers, then manage bookings, exceptions and payments with ease.
Search more than 3,000 warehouses worldwide and book transport on your lanes, matched on capability and capacity, not price alone.
Each service order or booking shares one record with your providers, so every party sees the same stock and status.
Free to join, search, list or contract. FLOX earns a commission only when work is completed through the platform.
Holly is FLOX's assistant: describe what you need in plain English and she'll search the network for you.
Prefer to deal with a person? The team gets back within a few working hours.
Solutions suited to your needs
Find warehousing
Find warehouse space that fits your products, location and operating needs. Explore options across the UK, from storage to specialist fulfilment services.
Get Free Warehousing Quote
Book transport
Find transport providers that fit your routes, capacity and service requirements, then coordinate the work through FLOX.
Quote & Book Transport
List your services
Put your available warehousing, transport or fulfilment capacity in front of businesses looking for a provider. Listing is free.
List Services FreeMake more of the capacity already available
The gain from shared logistics capacity comes from collaboration in two directions. Vertical collaboration gives shippers and their providers one view of stock, orders and exceptions, so planning and fulfilment improve. Horizontal collaboration lets several shippers share providers, vehicles and warehouse integrations, so spare capacity gets used.
The challenge is the admin: onboarding, integrations, contracts, invoicing and resolving problems when plans change. FLOX removes it. Its marketplace connects you with available capacity and its orchestration layer coordinates work and payments.
Up to 23%
lower transport costs
For shippers, achieved through Value Chain Lab's implementation work with clients.
3,000+
warehouses globally
More than 1,100 listed across the UK with providers in every region.
Fewer errors
less admin effort
Reported outcomes include more than 28% less planning and admin time, 76% fewer invoice errors and 31% fewer overdue payments.
Up to 17%
higher provider profitability
Achieved through Value Chain Lab's co-shipment and route optimisation capabilities.
From finding a provider to settling the invoice
Find the right provider for your goods and lanes
FLOX gives you access to more than 1,100 warehouses across the UK, with providers in every region, and more than 3,000 worldwide. The network runs from specialist warehouse operators, hauliers and couriers to national 3PLs, freight operators and e-fulfilment centres.
You can also use spare capacity that retailers and manufacturers share on FLOX. Providers are matched on capability, available capacity, location and route fit, not on price alone.
What the network gives you:
- •Warehouse operators, carriers and 3PLs for ambient, chilled and frozen goods
- •Spare capacity shared by retailers and manufacturers
- •Matches based on what your goods need, not on the lowest rate
How FLOX works
How FLOX WorksEvery booking on FLOX runs in six steps on one shared record. Find warehouse operators, carriers and fulfilment providers that fit your goods and lanes. Get a quote at the provider's own rate card plus FLOX's commission. Book on FLOX's terms. Coordinate the work with every party. Resolve exceptions with the party who can fix them. Settle payment through FLOX.
Three layers, one shared record
Marketplace
Find and bookFind and book providers based on their capabilities, available capacity, location and route fit, rather than price alone.
Orchestration
Run the workCoordinate the work after booking. Give each party the right access, route exceptions to the people who can resolve them and keep invoicing, reconciliation and settlement connected to the relevant shipments.
Wingman
Carry the adminWingman is FLOX's agentic operations layer, part of every account. It watches your logistics, flags what needs attention and carries the routine admin. It proposes the next step, from an outbound shipment to a transport booking, and you approve it. Nothing is booked or paid automatically, and financial figures are calculated in code, never by a language model.
Who delivers the services?
FLOX does not own warehouses or operate vehicles, and it does not take ownership of goods. Providers deliver the logistics services and FLOX coordinates the work between them.
In this way, FLOX works as a virtual 4PL: fourth-party logistics coordination delivered through software, with no retainer for the core platform.
Why choose FLOX?
Find the right providers across the UK and manage the work from one place. Compare capabilities, book on FLOX's standard terms and keep bookings, stock, exceptions and invoices connected.
For shippers, that means less administration, better use of capacity and greater control over operations. For providers, it means opportunities to fill spare capacity and a simpler way to manage work and payments.
See what our members are saying
We're helping brands across industries simplify their logistics, and serve more customers.
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Frequently asked questions
Here are answers to some of the questions we hear most often. If yours is not covered, check out our full FAQs page or get in touch with the team.
FLOX is a multi-party logistics marketplace and orchestration platform from Value Chain Lab Ltd. Businesses can find, compare and book warehousing, transport and fulfilment services, then coordinate delivery, exceptions and payment across the organisations involved. FLOX does not own warehouses or vehicles: providers deliver the services and FLOX coordinates the work.
Tell FLOX, or its assistant Holly, what you need. FLOX matches your requirements with providers on capability, capacity and route fit. Every booking is made on FLOX's terms, at the provider's own rate card plus FLOX's commission. From there, the platform brings bookings, stock, exceptions, invoices and payments into a shared record so everyone involved can coordinate the work.
There is no fee to join, search or list services, and no subscription or licence fee for the core platform. FLOX charges buyers a commission of 5 to 10% of the transaction value on work completed through the platform, on top of the provider's own rate card. Providers do not pay that commission. Gains from collaboration are shared with the parties that create them.
No. FLOX goes beyond finding a provider, listing a warehouse or comparing a rate. It helps businesses coordinate what happens after booking, including access for each party, operational exceptions, invoicing and settlement. It works as a virtual 4PL, providing logistics coordination through software rather than a traditional retainer-based service.
FLOX connects businesses with warehousing, road transport and fulfilment providers. Services include ambient, chilled and frozen storage, pick-and-pack, co-packing, rework and inventory management. The network includes national operators and specialists with capabilities for bonded, pharmaceutical and hazardous goods. More than 1,100 warehouses are listed in the UK and 3,000+ worldwide.
Providers submit company details, insurance information and relevant service accreditations when registering. Services are delivered by the providers, under the applicable FLOX platform and service terms. FLOX coordinates the platform and the work between parties.
No. Wingman, FLOX's agentic operations layer, can propose actions, but a person must approve them. The platform does not automatically book services or make payments without approval. Financial figures are calculated through code rather than generated by a language model.
FLOX is not a company. It is the brand of a logistics platform built by Value Chain Lab Ltd, led by founder and CEO Michael Ostroumov, and operated by its subsidiary VCL Trading Europe Limited, the counterparty under the Platform Terms. Value Chain Lab acquired the warehousing marketplace Stowga in 2021. The business is a CILT, RHA and ALICE member.
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